FAQs

  • To cater time for quality checks, packaging and to schedule deliveries, we will consolidate orders on a weekly basis, and deliver our plants out once every weekend.

  • All deliveries are FREE! YAY!

  • It varies based on the size of the pot as well as the species of the plant. A rough estimate would be about 1 week. Do check on your self-watering pots every 3-5 days!

  • Our plant care guide is available on our website, and has full breakdowns on how to care for each and every one of our plant babies.

    Alternatively, you may contact us via email or through our social media platforms, and we will try our best to help revive your plant baby!

  • Our plant care guide is available on our website, and has full breakdowns on how to care for each and every one of our plant babies.

    However, if your plant dies within 5 days of purchase, we will issue either an exchange or a full refund of the purchase. (Please contact us via email or through our social media platforms with proof of purchase and images of the plant)

  • Grower’s Collection includes plants that take a little extra patience and expertise to grow. These niche varieties are carefully tended from start to finish, resulting in limited, thoughtfully grown plants with exceptional character.

    Grower’s Essentials features well-loved plants grown using our standard care practices. These varieties are more accessible while still being locally grown, healthy, and thoughtfully cultivated for everyday enjoyment.

Terms and Conditions

  • Our plants come with a 5-day warranty for plant decline or death.

  • If plants or pots arrive damaged, we offer a refund or exchange at the same price.

  • Please contact us within 5 days of delivery via hcsm.co.sg@gmail.com or Instagram DM, with clear photos of the issue

  • As plants are natural products. actual plants and pots may vary slightly from images shown on our website. We will do our best to match them as closely as possible.

  • Delivery would be fulfilled on the following weekend upon your order